Question 1

What determines the cost of a video?

Accepted Answer

There is no single credit price for every video. Your selected model, output length, resolution and reference inputs determine the cost. Check the credit estimate in the generator before submitting each request.

Question 2

Do my credits roll over to the next month?

Accepted Answer

One-time credit pack balances do not expire. Subscription credits refresh monthly, including on annual plans; unused subscription credits do not roll over. Check your account balance and next credit refresh date when planning a larger project.

Question 3

Need more credits before the next refresh?

Accepted Answer

You can top up for a one-off project or move to a plan with a larger monthly allowance. Top up with a credit pack Make a one-time purchase without changing your subscription. You can buy more than one pack, and unused pack credits stay in your account. Increase your regular allowance Review the available plans in your subscription dashboard. Check the price and effective date before confirming a change. For help with a team plan, contact support@seedance3.so with your account email.

Question 4

Can I change plans after subscribing?

Accepted Answer

Yes. Choose a higher-tier plan above or manage your plan from the subscription dashboard. Review the payment and effective date shown before confirming. Upgrades can take effect immediately; downgrades are scheduled for the end of the current billing period. For help with a team plan, contact support@seedance3.so with your account email.

Question 5

How are credits handled when I upgrade?

Accepted Answer

The credit adjustment depends on the plan change and billing interval. An upgrade within a billing cycle can add a prorated credit allowance, while changing the billing interval can start a new allocation. Review the change summary before paying. Annual subscriptions also distribute credits monthly, rather than granting the entire year at once.

Question 6

How do I stop my subscription from renewing?

Accepted Answer

Open your subscription dashboard and cancel renewal. Your subscription stays active until the end of the paid billing period, and cancellation stops the next recurring charge. It does not automatically refund your purchase. You can review the end date in your dashboard. subscription page

Question 7

What happens to my balance after cancellation?

Accepted Answer

You can use subscription credits while your paid subscription remains active, subject to their monthly refresh schedule. Remaining subscription credits expire when the subscription ends. Credits bought in one-time packs remain available independently of your subscription.

Question 8

Can I request a refund for my purchase?

Accepted Answer

Refund eligibility depends on the purchase date, purchase type and credits used. Cancellation alone does not issue a refund, and credits spent on successful generations are not refundable. Read the refund policy for the applicable limits and fees, then email support@seedance3.so with your account email and the reason for your request. Refund Policy

Question 9

Where can I find a receipt for my payment?

Accepted Answer

Check the email address used for your purchase for your payment confirmation. You can also review billing records in your subscription dashboard. If you cannot find a receipt or invoice, contact support@seedance3.so with your account email and purchase details.

Question 10

Can my invoice include company details?

Accepted Answer

Add your company name, billing address and any applicable tax details during checkout when those fields are available. Check the information before paying. If you need help with an existing invoice, email support@seedance3.so with your purchase details and the information you need updated.

Seedance 3.0 Pricing

FAQs About Seedance 3.0 Pricing

Seedance 3.0 Pricing

FAQs About Seedance 3.0 Pricing

01What determines the cost of a video?

02Do my credits roll over to the next month?

03Need more credits before the next refresh?

04Can I change plans after subscribing?

05How are credits handled when I upgrade?

06How do I stop my subscription from renewing?

07What happens to my balance after cancellation?

08Can I request a refund for my purchase?

09Where can I find a receipt for my payment?

10Can my invoice include company details?